Membership FAQs

WHAT IS THE HOSPITAL HOME LOTTERY MEMBERSHIP PROGRAM?

Members are ongoing supporters of the Hospital Home Lottery, who opt to pre-register their ticket order preferences for future licensed lotteries. Member’s tickets are automatically charged and sent at the commencement of the next lottery and ticket numbers will be included in all the draws.

HOW DO I BECOME A MEMBER OF THE HOSPITAL HOME LOTTERY?

When ordering tickets online, you’ll have the option to select to become a member of all future Hospital Home Lotteries. Sign up is easy and convenient.

WHAT ARE THE BENEFITS OF THE HOSPITAL HOME LOTTERY MEMBERSHIP?

Never miss a draw again! By becoming a member, your tickets will automatically be issued for each newly licensed lottery and tickets will be eligible for all prize draws. Membership sign-up is easy, convenient and your order can be cancelled, paused, or changed at any time.

WILL I RECEIVE ADVANCE NOTICE BEFORE MY CREDIT CARD IS CHARGED?

Yes, all members will receive two weeks’ notice in advance of their credit card being charged. Members can cancel, pause, or amend their order at that time.

HOW DO MEMBERS RECEIVE TICKETS?

Members automatically receive tickets via email when the next lottery starts. Advance notification will be sent to you prior to your credit card being charged in case you would like to amend your membership order.

HOW MANY HOSPITAL HOME LOTTERIES ARE THERE?

There are currently two Hospital Home Lotteries – one in the spring and one in the fall.

IS THERE A FEE TO BECOME A MEMBER?

No. There is no fee to become a member and there is no minimum commitment.

CAN I CANCEL OR UPDATE MY MEMBERSHIP?

Yes. The Hospital Home Lottery ticket orders may be cancelled prior to the commencement of the draws and will be refunded for the amount that was paid for the ticket(s). Once draws have begun, no refunds are permitted. Please call our customer service team at 1-855-666-8300 to cancel or change your membership options.