Membership FAQs

Members are ongoing supporters of the Hospital Home Lottery, who opt to subscribe for their ticket order preferences for future licensed lotteries. Member’s tickets are automatically charged and sent at the commencement of the next lottery and ticket numbers will be included in all the draws. 

When ordering tickets online, you’ll have the option, at checkout, to select if you would like to become a member. Sign up is easy and convenient. 

Never miss a draw again! By becoming a member, your tickets will automatically be issued for each newly licensed lottery and tickets will be eligible for all prize draws. Membership sign-up is easy, convenient and your order can be cancelled, paused, or changed at any time prior to the first prize draw. 

NEW! $25,000 Membership Prize – Members are in to win $25,000 Cash! Sign up as a member before the Absolute Final Deadline at Midnight, October 25, 2024. 

Yes, all members will receive two weeks’ notice in advance of their credit card being charged. Members can cancel, pause, or amend their order at that time prior to the first prize draw. 

Members automatically receive tickets via email when the next lottery starts. Advance notification will be sent to you prior to your credit card being charged in case you would like to amend your membership order.

There are currently two Hospital Home Lotteries – one in the spring and one in the fall.

No. There is no fee to become a member and there is no minimum commitment.

Yes. The Hospital Home Lottery ticket orders may be cancelled prior to the commencement of the draws and will be refunded for the amount that was paid for the ticket(s). Once draws have begun, no refunds are permitted. You can amend, or cancel your membership anytime prior to the first draw date by calling customer service at 1-855-666-8300 or email [email protected] Monday to Friday 9:00 am – 5:00 pm CST.

July 5: Cancel or amend membership 
July 10: Membership charged 
July 26: Unresolved orders or declined orders will be cancelled